Our Commitment To You

Surgery Premises

Our surgery will be welcoming, well maintained, easy for patients to find their way around and appropriate to the needs of users.

Patient’s Rights to Medical Service

Patients have the right to:

  • The best medical care and services,
  • Receive emergency care at any time from the practice,
  • Receive available preventative procedures and advice,
  • Receive appropriate medicines and treatments,
  • Be referred for a specialist opinion where appropriate; be facilitated, if they request a second opinion.
Dignity and Respect for the Individual

You have the right to:

  • Be treated with dignity at all times,
  • Be treated with respect no matter what your religious beliefs, cultural background or individual circumstances are.
Courtesy
  • You have the right to be treated in a courteous manner at all times by every member of the practice staff.
  • Your visit with the doctor or nurse will be carried out without interruption except in the case of an emergency.
Privacy and Confidentiality
  • All members of staff working in the practice are under legal obligation to keep the contents of patient’s medical records confidential.
  • We will, at all times, respect our patients’ privacy and confidentiality.
Appointments and Waiting Time
  • All routine consultations are by appointment and every effort will be made to adhere to appointment times.
  • Urgent medical problems must be dealt with on an emergency basis. When an emergency arises (eg. the doctor is called away) we will inform all waiting patients and give them an opportunity to wait for the doctor’s return or book an alternative appointment.

Acute Medical Care

At Rathangan Medical Centre our experienced professional health care team are here to care for you and your family’s health needs. Our surgery operates an appointment only system; appointments are best booked well in advance to ensure an appointment that suits your needs.

In case of sudden illness or an emergency please phone the surgery reception 045 528088 as soon as possible and we will endeavour to arrange an appointment for you, or the doctor will phone you to discuss the best course of action.

Mental Health Care

Caring for your mental health is just as important as caring for your physical health.

It is estimated that one in five of us will experience some mental health problems in our lifetime. For that reason it’s important to understand the basic facts of mental health, be able to recognise signs of mental health problems and understand types of mental health problems. In this section, you will find information about mental health problems and the things in life that can affect your mental health

Some Common Mental Health Issues:

Stress

While some forms of stress can be positive and even helpful, high stress levels can negatively alter your worldview, how you act, your confidence and even how much energy you have to get through the day.

Anxiety

Anxiety is a common experience, however ongoing anxiety can be overwhelming and exhausting.

Panic Attacks

Characterised by episodes of intense fear or high levels of anxiety, panic attacks can come and go quickly.

Feeling Down / Depression

Depression is a step beyond having a bad day or feeling down. If you are feeling down or low, and the symptoms interfere with your everyday life for two weeks or more, you might be experiencing depression.

Self-harm

Self-harming is a way of dealing with emotional distress. If you are self-harming or are considering it, seek help. Contact us for an appointment.

Suicidal Thoughts

If you or someone you know is struggling with thoughts of suicide, there are support services that can help. We also have tips for helping others who are facing a difficult time.

Eating Disorders

Eating disorders are complex and can involve unhealthy eating patterns such as eating and purging, restricting eating & excessive exercising.

Bipolar Disorder

Bipolar disorder is experienced through episodes of very low mood or depression and/or high mood or mania.

Schizophrenia

Schizophrenia affects nearly one in every 100 people. For more information, check out: http://www.yourmentalhealth.ie/. If you are having mental health concerns, phone the practice to book an appointment with our medical team.

Under 8's

Dr Barry Boland is a registered provider of the GP Under 8’s scheme.

If your family are patients of Dr Boland and Rathangan Medical Centre register for your Under 8’s free GP care.

To register online, Click here https://www.pcrsonline.ie/portal/free-gp-care-web/pub

Remember you must be registered with Dr Boland and have a GP visit card (with Dr Boland as your GP of choice) to avail of this service.